connect with the van raam e-bike app


Connect your adapted bike to the Van Raam e-bike app

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connect with the van raam e-bike app

The Van Raam bike/e-bike app is a free app for the smartphone. Learn in this article and video how you can connect an electric Van Raam bicycle to the e-bike app, as a Van Raam bicycle owner and also as a dealer, this can be relevant for service related support tasks.

Video: How to connect to the Van Raam e-bike app

Watch the video below to see how you, as a Van Raam biker and Van Raam dealer, can connect your smartphone to the Van Raam e-bike app.

What can you do to the Van Raam e-bike app?

  • App can be used as a luxury bicycle computer

  • Change bike settings

  • Send SOS messages with GPS location to a number of your choice

  • View information about the bike

More information about the app

Video connecting Van Raam bike to app

Read here step by step how you can connect a van Raam bicycle to the Van Raam e-bike app.

Step 1:

Download the app from the Apple or Google Play Store.

Step 2:

To connect the bike to the app you have to register first. Open the Van Raam app on your smartphone and you can register with the frame number of the Van Raam bicycle, a password of your choice and your e-mail address. Read more about the frame number and where you can find it in the article: "The frame number on the special needs bikes from Van Raam"

The password must meet a number of requirements,it must be;

  • at least 8 characters long

  • contain a capital letter

  • contain a number

  • contain a special character (such as an exclamation mark)

Step 3:

Now you can login with your e-mail address and a password of your choice.

Please note that a temporary addition is only possible for dealers.

Connect to the Van Raam E-Bike App frame number

Step 4:

Before you connect to the app, you must first switch on the pedal support. Wait until the on/off button lights up blue. Bluetooth is then switched on.

Step 5:

When you are logged in and the pedal support is switched on, you can connect a bike with the menu button of the app (three horizontal lines). By entering the correct frame number, you can see the corresponding bike and select it.

Please note that the bike must be close by (max. 20 metres) and the electric motor must be switched on.  
You are than connected to the bike and can start cycling.

See also the video with adult tricycle Easy Rider and e-bike app to see how to ride a bicycle with the app. 

connect with the van raam e-bike app

Which Van Raam bike can I connect to the app?

All Van Raam bikes with pedal support (e-bikes) delivered as of May 2016 (with smart display) can be used with the app. Older bikes can be upgraded at Van Raam so that the app can also be used. Please contact Van Raam for this.

More about Van Raam Service topics

As a dealer, it is important to provide good service and to be able to adjust the bike to the customer's individual needs in the best possible way. See below for more service topics for Van Raam dealers.

Also, take a look at the video of "Attaching and adjusting the Van Raam foot fixation". 

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