Privacy and Cookie Policy

Privacy Statement Van Raam

Van Raam is serious about your privacy. We will process and use the data on you (the data subject) safely. In this Van Raam Privacy Statement, we will explain how we process your information and for which purpose. You can also read about your rights with respect to our processing of these personal data in this Privacy Statement . We recommend that you read this Privacy Statement thoroughly. If you have questions, you can always contact info@vanraam.com.
 

Who is Van Raam?

Van Raam —full name Van Raam Aalten B.V.—is a B.V. company. Located at the address: Aaltenseweg 56, 7051 CM, VARSSEVELD, the Netherlands.

Van Raam is listed in the trade register at the Dutch Chamber of Commerce (KvK) under number: 09091449

Van Raam Aalten B.V. (hereafter also: Van Raam) processes personal data via the websites:  www.vanraam.com, www.rollfiets.de, the configuration module (put together your own bike): https://webshop.vanraam.com/configurator and the web shop where dealers can order parts https://webshop.vanraam.com (hereafter: the “Website”)
 

How does Van Raam use your data?

Below is an overview of the purposes for which Van Raam processes your personal data. In each case, it is always indicated for which purpose Van Raam uses what specific data, which legal basis applies for the right to process these data and for how long these data will be stored by Van Raam. To keep it clear, we have grouped them according to type of data stream.

Core Business website: www.vanraam.com and www.rollfiets.de

  •  Purpose: Inform people about Van Raam and Van Raam's products.

  • Data: name, address, place of residence, telephone number, email address, the information you have provided by filling in open fields. 

  • Basis: Execution of the agreement.

  • Storage period: As long as is necessary for this purpose.


The configuration module (put together your own bike): https://webshop.vanraam.com/configurator

  • Purpose: Interactively assemble a specific Van Raam bike yourself.

  • Data: Name and residence data, email address, the information you have provided yourself by filling in open fields and any appendixes you may have added.

  • Basis: Execution of the agreement.

  • Storage period: As long as is necessary for this purpose.

The web shop module (ordering parts): https://webshop.vanraam.com

  • Purpose: Ordering of parts from Van Raam by dealers.

  • Data: Sex, name, address, place of residence, telephone number(s), fax number, country optional, company name, KvK number, email address, the information you have provided yourself by filling in open fields and any appendixes you may have added in order ro receive the newsletter.

  • Basis: Execution of the agreement.

  • Storage period: As long as is necessary for this purpose.
     

How do we obtain your personal data?

Van Raam possesses data about you because you have supplied these data during your visit to one of the Van Raam websites www.vanraam.com, www.rollfiets.de, when putting together a bike with the configuration module or, for dealers, when ordering parts. 

What are your rights?

Under the European General Data Protection Regulation, you posses a number of rights with regard to your data and the processing thereof:

Access
You can always access and alter your own (personal) data in your account. If you want to see which of your personal data Van Raam has recorded, you can request access.

Alteration
If you want to make alterations based on the personal data you have seen as a result of a request for access and you cannot alter these data in your account yourself, you can request this at Van Raam. You can request Van Raam to change, correct, supplement, delete or screen your data.

Restricting the processing
You also have the right, under certain conditions, to request Van Raam to restrict the processing of your personal data.

Right to object
If a certain processing takes places on the basis of a 'justified interest' via Van Raam or a third party, you have the right to object to this processing.

Data portability
You have the right to obtain the data Van Raam records about you. Van Raam will disclose these data in a structured and common way, that can be easily accessed on other common digital systems.

Withdrawing consent
In all instances where your consent is the basis for a certain data processing, you have the right to withdraw this consent. This has no effects on the past, but it does mean that we are no longer allowed to process these data. It may be possible that Van Raam can then no longer offer certain services.

Response by Van Raam

A request can be send to info@vanraam.com. Van Raam will comply with your request as soon as possible and in any case no later than one (1) month after Van Raam has received such a request. If Van Raam rejects your request, we will explain why this is the case in our response.

Recipients of the personal data

The personal data may be shared with:

  • Processors, like Google (for analytics and adwords), Mailchimp (for email marketing), Frontis, Kentico and Solvisoft (for Hosting and CMS)

It may be that Van Raam is legally obliged to disclose your data to a third party, for instance based on a legal requirement.

Transfer to third countries or international organisations

(For example) for technical and operational reasons, it may be necessary to transfer your (personal) data to organisations used by Van Raam outside the European Economic Area. As the legislation for the protection of privacy may not provide a similar protection as within the European Economic Area, Van Raam will make use of the Privacy Shield or the EU Model Clauses in order to protect your privacy as much as possible. If this is not possible, Van Raam will ask your consent to transfer your (personal) data to countries without an appropriate level of protection. You can withdraw this consent at all times.

Can this Privacy Statement be changed?

This Privacy Statement may be changed regularly. We we advise you to regularly check this privacy statement for any changes.

Where can you submit complaints and questions?

If you have any questions about this Privacy statement and the way in which Van Raam uses your data, you can email info@vanraam.com. If you have a complaint about the manner in which your data are processed by Van Raam, you can send an email to info@vanraam.com You can also contact the authorised national supervisory authority for the protection of privacy. In the Netherlands, this is the Data Protection Authority.
 

Cookie Statement Van Raam

This Cookie Statement describes the cookies Van Raam Aalten B.V. (hereafter also: Van Raam) uses via the websites:  www.vanraam.com, www.rollfiets.de, the configuration module (put together your own bike): https://webshop.vanraam.com/configurator and the web shop where dealers can order parts https://webshop.vanraam.com (hereafter: the “Website”) and for which purpose these cookies are used.

What are cookies?

Cookies are small pieces of (text) information which, when you visit a website, are sent to your browser and then stored on the hard drive or in the memory of your computer, tablet or mobile phone (hereafter: "Device"). The cookies that are sent via the Website cannot harm your device or the files stored on it.
 

Which cookies does Van Raam use?

Functional cookies
In the first place, Van Raam uses functional cookies. These cookies are necessary for providing the services and functionalities you have asked for. Functional cookies remember that you are logged in, for example, so you do not have to login again on the next webpage.

Social plug-ins

Access to several social media is offered via the Website, such as Facebook, Google+, Twitter, Slideshare, Pintrest, Instagram, Linkedin and  Youtube.  With the help of these so-called social plug-ins, you can share and recommend information from the website. Third parties download cookies onto your device via the social plug-ins. These can be cookies with the purpose of optimising your user experience, but there can also be tracking cookies that are used to follow your surfing habits over multiple websites and create a profile of your surfing habits.

Deleting cookies

You can always withdraw the consent you have given Van Raam to send and read these cookies by setting your browser so that it does not accept cookies or by removing all cookies already placed in your browser. Check your browser's help function to see how you can remove cookies.
 
You should keep in mind that removing cookies may result in certain parts of the Website not or no longer working properly.
 
Refusing and removing cookies only has consequences for the computer and browser on which you perform this operation. If you use multiple computers and/or browsers, you will have to repeat the action(s) above for every computer and/or browser.

Privacy Statement

There is a possibility that the information collected with a cookie contains personal data. If this is the case, the Privacy Statement also applies to the processing of these personal data. You can find the Privacy Statement above.

Changes

This Cookie Statement may be changed regularly. Notification of changes to this Cookie Statement will be made via the website.

Questions

If you have any questions about this Cookie Statement, send a message to: info@vanraam.com