What happens after I order a Van Raam bicycle?
Are you curious about what happens after you order a Van Raam bicycle? Read in this article the 7 steps a bike goes through from order to delivery.
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Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
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The frame number on the special needs bikes from vanRaam
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Every special needs bikes from vanRaam has one: a frame number. However, the frame number on every bike is different. The frame number is an unique number, therefore the bike is becoming unique too. But what exactly is the frame number and why is this number so important?
The frame number
The frame number on the vanRaam bicycles ensures that the bicycle can always be recognized again. The unique number can be used to trace how the bicycle was delivered: such as which dealer ordered the bicycle and which options should be on it. It is always important to have the frame number at hand if there are problems with your bike.
Tip:
Write down the frame number at the space for notes in the back of the user manual. In this way, you can always find the frame number easily back!
The frame number at the vanRaam bikes consists of eleven numbers. These numbers are on a sticker with a barcode. The sticker is applied under the clear varnish on the frame of the bicycle. The location of the frame number is different at every bike. Do you want to know where the frame number is affixed on your bike? Then look in the supplied user manual or view the online user manual at the page from the concerning bike. The overview below shows where the frame number is attached on your vanRaam bike.
Location of the frame number at vanRaam bikes:
| Bike | Location of the frame number |
|---|---|
| Balance; Maxi; Maxi Comfort*; Midi; Mini*; Opair; VeloPlus; Chat; GoCab* | Behind the saddle tube |
| Husky* | On the frame tube |
| Viktoria*; Viktor* | At the bottom of the tube at the front |
| Easy Go | On the handlebar stem |
| Easy Rider | On the frame tube under the seat |
| Easy Rider Compact; Easy Rider Compact Small; Easy Sport | On the frame tube under the seat |
| Fun2Go | On the frame under the co-driver's seat |
| FunTrain | On the FunTrain on the right seat at the right hand |
| Kivo; Kivo Plus; Twinny; Twinny Plus | On the back of the rear saddle tube |
*Some models are no longer available.
Why the frame number on the special needs bikes from vanRaam is important
The frame number on the vanRaam bikes is very important. If there are problems with the bike, the number can be used to retrieve all sorts of important information. Such as which dealer ordered and received the bike, and which options are on the delivered bike. With specific questions about your vanRaam bicycle, it is also useful to keep the frame number at hand. In this way, the dealer or the employee at vanRaam can help you faster.
In the case of theft, the frame number is also important. It is useful to provide the frame number when submitting a declaration. If the bicycle is then being found again, the owner can ultimately be traced back based on the frame number.
Your vanRaam bike and the frame number
You can also see for yourself what options there are for your bike based on the frame number. To do this, go to our website, click on the word ‘Search’ at the top right of the website and then click on ‘Search by number’ on the right. You end up in the configurator with which you can put together your own bike. In the middle section you type in the frame number and then an overview appears with your vanRaam bike with all the supplied options and accessories. Here, you can also see all the options and accessories with price that are also possible to add to your vanRaam bike. Do you want more options at your bike? Contact your local vanRaam dealer.
Click on the button below to view your options in the configurator:
The frame number and the vanRaam e-bike app
For the vanRaam e-bike app, the frame number is also important. The free vanRaam e-bike app can be downloaded on your smartphone. You can then use the frame number of your vanRaam bike to connect the bike with the app. After logging in, you will see the bike associated with the frame number displayed in the app, and you can select it. You can then use the vanRaam app to set a different support mode on your vanRaam bike.
Click on the button below to see everything about the vanRaam e-bike app:
Did you know?
The first six numbers of the frame number represent the date of the day the bicycle was sprayed at the vanRaam bicycle factory. For example, it can be seen that the bicycle with frame number 210525XXXXX has been sprayed on May 25, 2021!
Assemble your bike yourself?
With the configurator you can self-assemble your bike in a few easy steps. Here you can view all the options that are available for a vanRaam bicycle, add it to your bicycle and immediately see the prices. Do you want these options on your bicycle? Go to your local vanRaam dealer. Click on the button below to go to the configurator.
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