How does the vanRaam e-bike app work?

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After creating an account, you will receive a registration confirmation via email. In the email there is a confirmation button, if you click on it the registration is complete.

Connecting your bike to the vanRaam e-bike app

To connect your vanRaam bicycle to the app, the bicycle's pedal assistance must be enabled. As soon as the display is ready to connect to a smartphone, a Bluetooth icon will appear on the silent smart display. On the smart display found on vanRaam electric bikes from before 2024, the on/off button briefly turns blue.

After this you can connect the bike with the app by pressing the menu button "Add new bike". The app shows the bikes that have been found. Choose the bike with your bike’s frame number.

Important! While connecting, the bike must be nearby (max. 20 meters distance) and the electric motor must be switched on.

Also read the article 'The frame number on the special needs bikes from vanRaam' for a detailed explanation of the frame number.

Connect your adapted bike to the vanRaam e-bike app

The recipes in the app are different cycling programs for your pedal assistance. You can adjust these recipes depending on your needs and whether you need more or less support. The standard programs in the vanRaam E-Bike App are; Eco, Comfort, Power and Extra Power. You can switch recipes by clicking on the menu item 'Recipes'. Click on the recipe of your choice and then click on 'Send to bike'.

Important! The bike must be stationary while changing recipes.

Read in the article 'Changing support modes in the vanRaam e-bike app' how to adjust a recipe step by step.

The menu of the vanRaam e-bike app consists of the following items*:

• Bikes: This is the home screen. Here you can switch between bikes, which is only possible if you have added multiple vanRaam bikes to the app. Additionally, you can see the bike that is currently connected.

• Connected bike: Here you can view the details and odometer readings of the bike. You can also navigate to other pages such as the dashboard and programs.

• Dashboard: On the dashboard, you can see the speed, total distance cycled, distance cycled, battery percentage, range, and support mode.

• Programs: Here you can easily switch between support modes.

• Information: The 'Information' menu item contains useful links that navigate you to the vanRaam website. You can also provide feedback about the app here.

• Settings: In the 'Settings' menu item, you can view your account information, adjust preferences, export routes, and deactivate or log out of your account.

* For more information see the page 'vanRaam e-bike app for smart e-bike'.

Smart e-bike app

Do you still have questions about the vanRaam e-bike app, or would you like to know something else? Read the article 'Frequently asked questions vanRaam App' and see if your question is listed. You can also contact us.