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Our bikes
We're always happy to hear from you
Whether you have a question about our bikes, want to arrange a test ride, or need support after your purchase, here's the best way to reach us.
Not sure where to start?
For questions about buying a bike, arranging a test ride, or finding your nearest dealer, your local vanRaam dealer is your first point of contact. Also if you have questions about the service, warranty or parts. They're trained on the full range and can answer most questions directly.
vanRaam head office
If you'd prefer to speak to us directly, our customer care team is available Monday to Friday.
Phone menu
1. Customer Care, everything for end users
2. Sales, all dealer inquiries regarding new bicycles
3. Aftersales, all dealer inquiries regarding existing bicycles
4. Other questions
for non-urgent enquiries, fill in our contact form and we'll get back to you by email.
Already have a vanRaam bike?
For service, warranty, or maintenance questions, your dealer is your first port of call. If you need to contact us directly, please have your frame number and dealer name to hand, it helps us resolve your query as quickly as possible.
Frequently asked questions
Many common questions are answered on our FAQ page, which may save you a call.
Locations & opening hours
Showrooms/experience centres
Guldenweg 237051 HT VarsseveldNetherlandsPlan route
Opening hoursMonday - Thursday: 08:00 - 17.00 hrFriday: 08:00 - 16.30 hr Saturday and Sunday: Closed
Our showroom is open by appointment only. Schedule an appointment.
Ansbacherstrasse 6291757 TreuchtlingenGermanyPlan route
Opening hours by appointment: At this moment, it is limited to take a test ride at this location. For scheduling a test ride, we kindly refer you to one of the dealers near you.
Service
Euroweg 127051 EB VarsseveldNetherlandsPlan route
cc@vanraam.com (customer service vanRaam)
Opening hoursMonday - Thursday: 08:00 - 17.00 hrFriday: 08:00 - 16.30 hr Saturday and Sunday: Closed
Loading and unloading
Kronenweg 37051 HX VarsseveldNetherlandsPlan route(around the corner to the left at Guldenweg 23)
Opening hoursMonday - Friday: 07:00 - 16.00 hrSaturday and Sunday: Closed
Company Information
IBAN NL 71 RABO 036 48 17 038
BIC RABONL2U
KVK 09091449
VAT NL8047.69.072.B01