5 questions for Van Raam Premium Dealer Bike-On

Bike-On (located in Warwick, RI, USA) was founded in 1999, in 2016 they started selling Van Raam bicycles. Dan Pellett, CEO of Bike-On and in business since the beginning, is happy to tell you more about his company and the things that make Bike-On unique.


Meet the premium dealer Bike-On - happy customers with Van Raam Chat rickshaw bike
Some happy customers of Bike-On with the Chat rickshaw bike and Quinn of Bike-On (on the right)

1. Why did Bike-On become a Van Raam Premium Dealer?

Bike-On has been a family owned an operated adaptive bicycle business since 1999. Founder Scott Pellett first rode a handcycle in the mid 90's and his fascination for adaptive recreation grew into plans for a business. Being an early adopter of the internet we started selling handycles all over the world. Scott met Ronald (Van Raam commercial director) and Marnix (Van Raam Sales & Marketing Manager) around 2015 and immediately fell in love with Van Raam bicycles. We have been a dealer of Van Raam bikes ever since.

We LOVE Van Raam bicycles. There truly is a bike or adaption for every person of all ability. We take pride in helping our end users feel the wind in their hair on a Van Raam bicycle.

We are proud to be a premium Van Raam dealer. We look forward to continuing to promote the brand here in North America as they are wonderful bikes made by wonderful people.

"There truly is a bike or adaption for every person of all ability. We take pride in helping our end users feel the wind in their hair on a Van Raam bicycle."

2. How do you help customers who are looking for a Van Raam bicycle?

Test ride

Currently we are asking customers to make an appointment for a test ride, they can do that through our website, email, or phone call. Before Covid customers were free to walk into our showroom as they please, which we hope to be able to return to soon. We offer complimentary coffee and refreshments to our guests.

Purchasing

The fitting and ideal options are configured during the test ride. We stock Van Raam bicycles, and all the best selling options and accessories. For instance a customer can test ride a Fun2Go with Foot Fixation pedals if they wish.

Most cases the customer will have already received a quote before trying the bicycle. After the test ride the quote will be converted into an invoice for the customer to purchase the bicycle. If the bike is in stock the customer can have their final fitting and look over done at that moment and take the bike with them, or we may deliver it to their home depending if they have suitable transportation.

3. How does Bike-On help customers who already have a Van Raam bicycle?

We develop long lasting relationships with our customers, through yearly routine maitenance to keep the integrity of the warranty.

4. What is your best experience of a customer with a Van Raam bicycle?

It is so very hard to pin point a single experience because every end user who receives a Van Raam lives change forever. These bikes are granting people a freedom that they may thought they would never be able to have. Please watch this YouTube video on a family who has an OPair.

"These bikes are granting people a freedom that they may thought they would never be able to have."

5. What makes Bike-On unique as a Van Raam Premium Dealer?

We specialize in the product, knowing it very well and ensuring that all end users are riding safely and on the correct bicycle for them. We offer demo's at our showroom as well as take the bikes to events for test rides. We offer delivery/education to customers as well.

Also we offer financing through Klarna and customers can trade in a Van Raam bicycle at our company.

"We offer demo's at our showroom as well as take the bikes to events for test rides."
Meet the premium dealer Bike-On - Dan Pellett with Van Raam Fun2Go duo bike

Dan's favorite Van Raam bicycle: the Fun2Go duo bike

My favorite Van Raam bicycle is the Fun2Go because of the social experience! Riding next to a loved one is something that is so rewarding to any person. My fiancé Tiffany and I (also seen in the picture) ride our Fun2Go demo around our neighborhood all the time. It was a wonderful way to meet new people.

View this bike

Customer experiences of bikes sold by Bike-On

Easy Rider tricycle

"Ted Phillips loves his new Van Raam Easy Rider. Ted's recovering from a stroke, and making marked gains with his therapy on his rides. "

Ted Philips - America

Read more

All Easy Rider tricycle experiences

OPair wheelchair bike

"Grandparents of young Jack, who is non ambulatory, purchased an OPair for Jack's birthday. What a great gift!"

Family of Jack - America

Read more

All OPair wheelchair bike experiences

More about Van Raam Premium Dealers

It is possible to order a Van Raam bicycle at a Van Raam Premium Dealer. A Premium Dealer has at least the following bicycles in his showroom:

The dealer has product knowledge and a specialist is present. Furthermore, a workplace and skills to perform service are present. Read more about the different types of Van Raam dealers