what happens when I have ordered a bicycle from Van Raam

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What happens after I order a Van Raam bicycle?

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Van Raam
what happens when I have ordered a bicycle from Van Raam

Are you curious about what happens after you order a Van Raam bicycle? Read in this article the 7 steps a bike goes through from order to delivery.

Custom made Van Raam bicycle

All bicycles at Van Raam are produced by order. A bicycle is fully customized to the customer's wishes, with additional options. After Van Raam receives an order for a bicycle, oud business office department checks the availability of parts and determines the delivery time. Read below about the next 7 steps an ordered bicycle has to go through until it is delivered.

1. Production of the bicycle frame

A new bicycle starts with the production of the bicycle frame. All our bike frames consist of steel pipes that are processed by different machines. These include computer-controlled milling machines and a 3D laser machine. Our welding robot and welders weld all the processed tubes together into a bicycle frame.

Watch a 360 degree video to see what the production department at Van Raam looks like.

360 degree video production

What happens after I have ordered a Van Raam bicycle

2. Blasting and powder coating of the frame

The frame is blasted in a blasting cabinet and then powder coated in our own paint shop in the desired color. A Van Raam bicycle can be painted in many different RAL colors. Read more about this in the article 'A Van Raam bicycle in a color of your choice'. This is where the process of creating a unique, individual bicycle begins. During the powder coating process, various stickers are also applied to the bicycle. This is usually done before the clear coat is sprayed onto the frame (so that stickers stick firmly).

Are you curious how the painters at Van Raam do their work? Take a look inside the paint shop in the article '360 degree video tour of Van Raam paintshop'.

360 degree video paint shop

blasting and powder coating of a Van Raam bicycle

3. Collecting bike parts

In our warehouse all parts are collected for the bicycle. This is partly done automatically through our Kardex cabinet and partly by our employees. The parts consist of the regular bicycle parts, but also the extra options and accessories especially for the customer. Some parts we make ourselves, such as axles and wheels.

Collecting bicycle parts in Van Raam warehouse

4. Mounting the bicycle

Our mechanics then assemble all the parts onto the bicycle. Some bicycles are assembled in different lines. This means that the assembly is divided into several steps, with the bicycle being finished after the final step. Each mechanic has their own step in the process where a part is mounted on the bike.

Other bikes are assembled in the regular assembly. Regular assembly consists of module construction, pre-assembly and final assembly. This process is split up to make the process more flexible and so that there is a better distribution of the required knowledge. Here, one mechanic per bicycle is responsible for final assembly and adjustment.

Get an impression of the assembly department by watching the '360 degree video tour in the assembly of Van Raam'.

360 degree video assembly

what happens when I have ordered a bicycle from Van Raam

5. Quality inspection

When the bicycle is completely finished, it will be checked and tested one more time by our quality control engineers. Once the bike has been approved by the final inspection technician, it is prepared for transport. Read the article and video 'Video quality inspection of a Van Raam bicycle' to find out on what items the bicycle is checked. The bike is now ready to be shipped.

Video quality inspection

quality control of a Van Raam bicycle

6. Shipment to dealer

In order to ship the bike safely, it will be properly packed and then shipped to the dealer that ordered the bike for the customer.

7. Shipment to the customer

The dealer takes care of delivery to the customer. It may be that the dealer sends the bike to the customer, or the customer picks up the bike from the dealer. The customer can now enjoy his/her own unique Van Raam bicycle!

What is the delivery time of a Van Raam bicycle?

Are you planning to order a Van Raam bicycle? View the current delivery times for all Van Raam bicycles in the article 'Current delivery time Van Raam bicycles'.

Current delivery times

Customer experiences of people with a Van Raam bicycle

Read below some customer experiences with Van Raam bicycles.

Customer experience Easy Rider electric tricycle – Albert Bloemendaal
10 / 10
Customer experience Easy Rider electric tricycle – Albert Bloemendaal
Van Raam regularly receives nice mails and letters from customers with a Van Raam bicycle. From Albert Bloemendaal we received a nice letter by post. In this letter he says that he, his wife and daughter all cycle with an Easy Rider tricycle. Read the letter and more about their experience with the Easy Rider here.
Read this customer experience
customer experience balance bike with low entry els van geel
10 / 10
Customer experience Balance bike with low entry - Els van Geel
Els van Geel is 80 years old and enjoys her Balance bike immensely. She even calls it her best purchase in recent years. Read Els' message to Van Raam here.
Read this customer experience
Customer experience Fun2Go duo bike - Rob en Marian Richmond
8.5 / 10
Customer experience Fun2Go duo bike - Rob en Marian Richmond
My name is Rob Richmond. I am 80 years old and I live with my wife Marian in Soest (the Netherlands). I like to do technical chores in and around the house, I am very interested in the developments in the field of energy transition, I accompany 3 choirs on the accordion, I love gardening, reading, watching a movie on Netflix and cycling. Since the end of 2020, I have been cycling together with my wife on the Fun2Go duo bike. Read more about our experiences here.
Read this customer experience
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