Which Van Raam bicycles are suitable for the Van Raam e-bike app?
All Van Raam bicycles with the original Van Raam pedal support system delivered since May 2016 (and equipped with the smart display) are ready for the app. Older Van Raam bicycles or Van Raam bicycles that still have the oval display can be converted at Van Raam. Please contact Van Raam for more information.
Is my bike suitable for the use of the Van Raam E-bike App?
Yes you can, if you have a smart display. You can download the Van Raam e-bike app via the Google Play Store for Android or the Apple App Store for IOS.
Where can I download the Van Raam E-Bike App?
Van Raam's E-Bike App can be downloaded for free in the Google Play Store (for Android) or Apple App store (IOS).
I have not received a confirmation email, what now?
First, please check all the folders in your inbox, including the spam folder. Not all email systems are equally well supported. We advise you to use systems such as Gmail, Hotmail or iCloud, where there are almost no problems.