Raam bicycles are suitable for the Van Raam e-bike app?
All Van Raam bicycles with the original Van Raam pedal support system delivered since May 2016 (and equipped with the smart display) are ready for the app. Older Van Raam bicycles or Van Raam bicycles that still have the oval display can be converted at Van Raam. Please contact Van Raam for more information.
Does a smart battery also work on older Van Raam bicycles?
Yes, if you order a new battery from Van Raam, it has a yellow GPS sticker and is suitable for the use of bicycles from May 2016 with a smart display. You can then register this new battery via the app and use the battery functions in the app.
Is my bike suitable for the use of the Van Raam e-bike app?
Yes you can, if you have a smart display. With the smart battery you get more features.
How does a smart battery work?
The battery is equipped with the same internet technology as your smartphone, i.e. with a SIM card, which is then connected to the internet. This collects and transmits data. You can specify yourself in the app what information can be retrieved and shared.
Where can I download the Van Raam e-bike app?
Download the app on your mobile phone: Van Raam's e-bike app can be downloaded for free in the Google Play Store (for Android) or Apple App store (IOS).
I have not received a confirmation email, what now?
First, please check all the folders in your inbox, including the spam folder. Not all email systems are equally well supported. We advise you to use systems such as Gmail, Hotmail or iCloud, where there are almost no problems.