Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
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Fred is the owner of Ergo’ Vélo in Le Roulier devant Bruyères (France). Three and a half years ago, he made a career switch because he wanted to be closer to his customers and started his own bike shop. In this article, he shares more about what makes Ergo’ Vélo so unique as a premium dealer.
“I became a vanRaam premium dealer because I specialise in bicycles adapted for older people, people with disabilities, those who feel uncertain about cycling again, or people with balance issues. Whatever the challenge may be, the bicycle adapts to the user. I have around fifteen vanRaam bikes available for demonstrations and test rides.”
“I accompany my customers during their test ride on the country lane near my house. This test ride takes place under real conditions, and if necessary, I stay alongside the customer.
The demonstration bikes are equipped with many options. I am very familiar with the features of all the models and offer a suitable solution for my customers’ challenges.”
“Because I work alone, I guide my customers through the entire process. From the very first contact and assessing their needs, to carrying out test rides to choose the right model. Afterwards, I prepare a quotation in which I explain every option and its benefit. I also provide information about possible financial assistance. Next, I order the bike and keep the customer informed about the progress. I deliver the bike myself: I give instructions and adjust the bike. If the distance is too great, I arrange delivery via a transport company and provide a personal video explanation.”
“Whether the bike was purchased from Ergo’ Vélo or elsewhere, I offer reliable technical service (maintenance and repairs) and I listen to the customer. If someone lives further away, I call on my network of expert mechanics.”
“A couple came to try out the Fun2Go duo bike, because the man had been in a wheelchair for six years following a stroke. Despite rehabilitation and physiotherapy, transferring from the wheelchair to the bike was almost impossible and cycling seemed out of the question. With the right options, he was able to cycle again and go on regular rides. A year later, he is able to transfer by himself and walks with a rollator. He has regained his independence, social contacts, and physical activity.”
“I welcome customers to my home or visit them to fully understand their situation. I also use vanRaam bikes for demonstrations at care institutions and organisations for people with disabilities.
Because I work alone, customers experience personal attention and proximity. Trust develops naturally. I guide them from the first contact right through to the delivery and maintenance of their bike, depending on where they live.”
“It's difficult to choose just one favourite bike! Every situation is different and the bike must adapt to the person. I love all vanRaam bikes because they are flexible, regardless of the user's age. The Fun2Go offers many options, depending on the disability. And I find it pleasant that the cyclists sit next to each other.”
“Le Roulier is a small rural village and easily accessible by car. I am happy to welcome you to my home, where I have many test bikes available. Parking is, of course, free.”
View the contact details for Ergo' Vélo on the dealer page.
It is possible to order a vanRaam bike from a vanRaam premium dealer. A premium dealer has at least six of the following bikes on display in the showroom:
Balance low step-through bike
Fun2Go duo bike
VeloPlus wheelchair bike
OPair wheelchair bike
Easy Rider tricycle
Easy Rider Compact tricycle
Maxi tricycle
Midi tricycle
The dealer has product knowledge and a specialist is present. In addition, there is a workshop and the necessary skills to provide service. Read more about the different types of vanRaam dealers.
Looking for a vanRaam dealer, but Ergo' Vélo isn’t nearby? With our dealer locator, you can find your nearest dealer. Select a country, search by postcode or city, and/or select the type of dealer. This way, you can easily find a dealer near you.
Do you doubt your balance on a bike? Do e-bikes, cargo bikes, and scooters around you make you feel insecure? Or do you react a little slower than you used to? With vanRaam’s models, cycling is always possible, because we focus on what is possible. This constantly leads to new ideas. Jolien Heeman, Director of Product Management: “If it hasn’t been invented yet, we’ll invent it ourselves.”
Cycling is like a vitamin for your body. Hopping on your bike a few times a week improves your fitness, strengthens your muscles, and helps you stay in shape. But did you know that cycling also makes your brain stronger? Every ride is medicine for your mind. It even lowers the risk of brain diseases such as Alzheimer’s. But how does that work exactly?
The Fun2Go duo bike has become an everyday part of road traffic. Many health care institutions and private individuals use this tricycle tandem to enjoy cycling together. Since the bicycle is constantly being further developed, the Fun2Go duo bike has unique riding characteristics. Discover in this article what these unique riding characteristics are.
The Fun2Go of Van Raam is a popular side by side bike whereby the riders sit next to each other and is widely used among others by care institutions. Read in this article 6 tips for cycling on a side by side bike.
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