Purchase Process
“After the test ride, we draw up a detailed quotation. We also offer rental for a few hours or for a weekend, so that potential buyers can think over their choice and the desired options once more.
We give customers all the time they need to consider and to arrange any necessary financing. In certain specific cases, payment in instalments is possible. We help communities to seek funding using an overview we have developed for this purpose.
When the bicycle arrives, we carry out a full inspection, set the tyres to the correct pressure, charge the batteries and deliver the bicycle personally. We always take plenty of time to ensure a proper handover to the user(s) and answer all their questions.”
3. How does Colibrius help customers who already have a vanRaam bicycle?
“We carry out maintenance in our own workshop and for this we work together with two partners. One partner is a social enterprise for bicycle recycling, located very close to our workshop. The other partner is a company with mobile workshops, which operates in a large part of France.”