5 questions for Van Raam Premium Dealer Allround
Since 2017, Andreas Bellenhaus and Markus Loesmann have been the managing directors of the Van Raam Premium dealer Allround Heckträgersysteme/Präzisionsteile in Lippetal, which was founded in 1996. In this article, they answer a few questions so that you can get to know the company better and also learn what makes it special.
1. Why did Allround become a Van Raam Premium Dealer?
We have specialised in custom constructions, rear carrier systems, tricycle carriers and much more since 1996. We have known Van Raam for a long time and are convinced of the quality and service. This is why we became a Van Raam Premium dealer in 2020.
2. How do you help customers who are looking for a Van Raam bicycle?
If you are looking for a special needs bicycle, you can take a test ride with us. We plan about 2 hours for this. We have a well marked test track of about 1.8 kilometres where you can try out the bike. In our showroom there is the possibility to have different options mounted on to a bike during a test ride and to try them out. We have a complete workshop that can fulfil these wishes.
After making an appointment and a test ride, you will receive an offer. The buying process then proceeds as follows:
After confirmation of the offer, an invoice is written, indicating that half of the bike must be paid upfront.
After receiving the payment, the order is placed at Van Raam.
We inform our customer of the delivery date, which is stated in the Van Raam order confirmation.
After the bicycle has been delivered, we make our payment to Van Raam.
We inform our customer when we will pick up the bicycle and arrange for another appointment for inspection, test ride and fine-tuning. When the bike is at our premises, it is checked (screws, colour, spokes, etc.).
When the customer has transferred the remaining amount, the bike is delivered. We always deliver all bicycles. Furthermore, we already point out our pick-up and delivery service of the inspection.
We also have some bikes in stock, which eliminates the steps where we order the bike from Van Raam.
We have a well marked test track of about 1.8 kilometres.Andreas Bellenhaus and Markus Loesmann
3. How does Allround help customers who already have a Van Raam bicycle?
We are here to help and advise you. Anyone can bring their Van Raam bicycle to us, regardless of whether it was purchased from us or not. We will then talk to you about your concerns and carry out repairs and maintenance where necessary.
4. What is your best experience of a customer with a Van Raam bicycle?
One customer had tried a few other tricycles. But didn't get on with any of them. His last option was the Easy Rider. He was totally thrilled with the riding experience and the mobility he got back. He had tears in his eyes, hugged me and thanked me. A wonderful feeling.
5. What makes Allround unique as a Van Raam Premium dealer?
We specialise in producing a transport solution for every bike. We have a test track and are based in the countryside, so our team of 4 advisors can offer the best possible service.
Andreas and Markus' favorite Van Raam bicycle: The Easy Rider tricycle
It is our best-selling bicycle. Due to the high seating position, the easy handling and the nice ride, it is one of the best tricycles for older people or people with disabilities.
More about Van Raam Premium Dealers
It is possible to order a Van Raam bicycle at a Van Raam Premium Dealer. A Premium Dealer has at least the following bicycles in his showroom:
Low step through bike Balance
Duo bike Fun2Go
Tricycle for adults Easy Rider
The dealer has product knowledge and a specialist is present. Furthermore, a workplace and skills to perform service are present. Read more about the different types of Van Raam dealers.
Get to know more Premium Dealers
Van Raam gives Premium Dealers the opportunity to introduce themselves in an interview of 5 questions. In this article you get an overview of all Premium Dealers who have answered these questions.
Do you have any questions?
We are happy to assist you! Please check our contact page or contact us directly using the options below.