Customer experiences

Thuja e-bike Customer Experience - Elly Denneman

vanRaam Thuja e-bike Customer Experience – Elly Denneman
9 / 10
Netherlands

Due to stenosis, Elly could no longer mount her bicycle. During a birthday celebration, she heard about vanRaam and discovered the Thuja. In this customer experience, she shares more about her experience.

Specifications
Thuja
Dusty Taupe
Care4More
Configure your bike

Introduction

“My name is Elly Denneman. I am 74 years old and have been living with my husband in Heemskerk (NL) for 50 years. Due to back problems, stenosis, I could no longer mount my own bicycle. As a result, I lost my freedom, and I very much wanted to regain it.”

From a Tip at a Birthday to a New Bicycle

“During a birthday celebration of a family member, I mentioned that I would really like to cycle again. Someone then said: ‘My mother has a vanRaam bicycle.’ After that, I started searching and ended up on the vanRaam website.

In the end, I bought the Thuja e-bike. It comes with pedal assistance as standard. I would not want to be without it, as my previous bicycle had it as well. Apart from that, I do not have any additional accessories on the bicycle.”

vanRaam Thuja e-bike Customer Experience – Elly Denneman

The Thuja gives me a great deal of freedom!

Elly Denneman

Setting Out Independently Again

“I use the bicycle to visit family and friends again. Normally, I depended on my husband for that, because I cannot drive a car myself. I also receive many reactions from people. They often say: ‘It’s great that you’ve done this.’

A major advantage is that I can easily mount the Thuja e-bike. What I do find a pity, however, is that the lid of the cargo unit does not stay open when I want to charge the battery.

The Thuja gives me a great deal of freedom and has given me back my independence. I give the e-bike a 9. A 10 feels immediately so high.”

Elly Denneman – Heemskerk

Bicycle: Thuja e-bike

Pros & cons

  • Easy to mount
  • Standard pedal assistance
  • Restores independence

  • The lid does not stay open while charging
Thuja electric tricycle vanRaam

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