5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - Thuja

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5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest

Shopping \ Dealers
Jori
5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - Thuja

Matthijs is the business manager at Bike Totaal Smeeing Soest in the Netherlands. They have been selling vanRaam bicycles since 2008, and in this article, Matthijs tells you more about what makes Bike Totaal Smeeing Soest such a unique premium dealer.

1. Why did Bike Totaal Smeeing Soest become a vanRaam premium dealer?

“I, Matthijs de Kam, have been working at Bike Totaal Smeeing Soest since 2010. I am the business manager and the company has been around since 2002. We are the bicycle shop in Soest, the Netherlands, with a strong focus on electric bikes, city bikes, and adapted bicycles from vanRaam. For over 20 years, we have stood for personal advice, expert service, and a wide range of quality bicycles. Whether you are looking for extra comfort, support with mobility, or simply want to enjoy cycling, our team is happy to help you on your way.

Our team consists of enthusiastic bicycle specialists who know what they are talking about. We combine technical knowledge with real attention to your needs. Whether it’s an e-bike for commuting or a customised adapted bike, we think along with you and ensure you can hit the road safely and with pleasure.

We have been selling vanRaam bicycles since 2008. We became a premium dealer because vanRaam perfectly aligns with the mobility needs of today's consumer. The products are continuously improved, and customisation is possible. The promising future for the target group of vanRaam bicycles was a clear reason for us to enter into this partnership."

5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - Team

2. How do you help customers looking for a vanRaam bike?

Test ride

"You can take a test ride with one of our friendliest sales assistants in the shop. We prefer you to make an appointment, so we can ensure that one of our specialists is available to answer all your questions and discuss the options. We stock the most common options and accessories, such as footrests. Furthermore, we have a number of vanRaam bikes in stock, and you can trade in your old vanRaam bike with us. You can request an appointment for a test ride via our website. You can also email or call us."

5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - Easy Rider Compact and Fun2Go
5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - showroom

Whether you're looking for extra comfort, mobility support, or simply want to enjoy cycling, our team is happy to help you on your way.

Matthijs

Purchase process

“You visit our shop and, while enjoying a freshly brewed cup of coffee, we prepare a customised quotation for you. If you bring a quotation from vanRaam in Varsseveld, we will go through it with you step by step. Once you agree to the quotation, we get your bike ready to ride. We will let you know when your bike is ready for collection. We set up the bike for you at our location in Soest and take you for a test ride. We’ll also give you the final tips and tricks. We do this in Soest on purpose, so we can make any necessary adjustments straight away. If you prefer, you can have your bike delivered to your home, so you don’t have to worry about transport. We can also arrange a pick-up and delivery service for maintenance, for an additional fee.”

3. How does Bike Totaal Smeeing Soest assist customers who already own a vanRaam bike?

"If you already own a vanRaam bicycle, you can count on full support and service from Bike Totaal Smeeing Soest. We understand how important your adapted bicycle is for your daily mobility, which is why we ensure you can always rely on us.

Our workshop is fully equipped to maintain and repair vanRaam bicycles. We carry out periodic maintenance to ensure your bike continues to run safely and smoothly. We only use original vanRaam parts. We also provide quick and clear assistance with warranty queries. We handle all communication with vanRaam, so you don't have to worry about a thing.

5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - vanRaam bikes

Do you experience a breakdown on the road? Then you can make use of our breakdown assistance service via our affiliated insurer. This ensures you receive help if you get stranded whilst out and about. We'll make sure you get home quickly or that your bike is brought to our workshop for repair. In short, even after purchase, Bike Totaal Smeeing Soest remains your trusted point of contact for everything concerning your vanRaam bicycle."

We handle all communication with vanRaam, so you don't have to worry about a thing.

Matthijs

4. What is your best customer experience with a vanRaam bike?

"We now have two excellent branches in Soest and De Bilt. Recently, I was test-riding a bike in the shopping street when I bumped into a regular customer on his Easy Rider. We stopped for a chat and talked about the service he'd had done in Soest. The gentleman joked: 'Luckily, I don't cycle that much.' But meanwhile, his odometer already shows 8,000 kilometres, and that's in less than a year! The bike won't even be a year old until September 2025. He also had a double battery fitted. Given the intensive mileage he's clocking up, we've drawn up a special maintenance schedule for him."

5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - Fun2Go with FunTrain

5. What makes Bike Totaal Smeeing Soest unique as vanRaam premium dealer?

"We are a unique shop in the centre of the Netherlands. As a Bike Totaal store, we offer the finest bicycle collection. Our workshop is fully equipped and renovated for the future of vanRaam. Here, we aim to deliver the quality that vanRaam also stands for."

5 questions for vanRaam premium dealer Bike Totaal Smeeing Soest - Easy Rider and Easy Rider Compact

Favourite vanRaam bike of Matthijs: Easy Rider tricycle

"The vanRaam Easy Rider is my favourite model because this tricycle makes a difference for so many people. It combines stability, comfort, and support in a way that makes cycling enjoyable and accessible again. Whether you have less strength, struggle with balance, or simply want a bit of extra security while cycling: the Easy Rider offers confidence from the very first pedal stroke."

View the Easy Rider

View the contact details of Bike Totaal Smeeing Soest

"We are perfectly accessible by car and bicycle. You can park for free right outside the door. Bike Totaal Smeeing Soest is also easily accessible by public transport. There's a bus stop right outside, just 50 metres away."

View the contact details of Bike Totaal Smeeing Soest on the dealer page.

Contact details Bike Totaal Smeeing Soest

More about vanRaam premium dealers

It is possible to order a vanRaam bike from a vanRaam premium dealer. A premium dealer has a least 6 of the following bikes in the showroom:

  • Balance low step through bike

  • Fun2Go side-by-side tandem

  • VeloPlus wheelchair bike

  • OPair wheelchair bike

  • Easy Rider tricycle

  • Easy Rider Compact tricycle

  • Maxi tricycle

  • Midi tricycle

The dealer has product knowledge, and a specialist is present. Furthermore, a workshop and skills are available to perform service. Read more about the different types of vanRaam dealers.

Find a dealer near you

Looking for a vanRaam dealer, but Bike Totaal Smeeing Soest isn't nearby? In our dealer locator, you can find your closest dealer. Select a country, search by postcode/place and/or select the type of dealer. This way, you'll find a dealer near you.

Find a dealer near you

Jori Westerveld
Written by
Jori

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