2. How do you help customers who are looking for a Van Raam bicycle?
Test ride and showroom
Our showroom is located between Esslingen and Oberesslingen, Germany. Approximately 1.5 km from the Esslingen and Oberesslingen train stations and a good 400 meters to the bus stop. However, there is also plenty of free parking in front of the door if you want to come by car. We have a large selection of Van Raam bicycles that you can try out on a test ride.
By appointment you can visit our showroom and try out the Van Raam bicycles in the showroom as well as next to the building (without car traffic) and on the bicycle path. During this test ride it is possible to mount different options, such as footrests, on a bicycle. This way, we can adjust the bicycle to your personal wishes, so you can cycle again.
Purchase
After an in-depth conversation and a test ride, you will receive a offer from us, which can also be converted into an order confirmation. If you decide to buy a bike, we ask for a deposit. After we have received your payment, we will order the bicycle with all your chosen options and accessories from Van Raam.
You will receive the estimated delivery date a few days later. We have some Van Raam bicycles in stock, which makes the delivery time shorter. When we have received the bicycle and it is ready for delivery, we will arrange a delivery date with you.