2. How do you help customers who are looking for a Van Raam bicycle?
We offer comprehensive test rides with the different models in a quiet spacious area. To do this, it is absolutely necessary to make an appointment. As a customer, you can conveniently make an appointment by e-mail, telephone or simply online on our homepage.
We conduct a needs analysis together with the customer. For the most part, this takes place in a detailed dialogue. As soon as we can narrow down the required tricycles, we carry out extensive test rides, adapt the tricycles if necessary and carry out any necessary additions and conversions.
We can do this because we have extensive accessories in our range, which we can also demonstrate directly on the tricycle. These include luggage boxes, various baskets, walking aid holders, rearview mirrors, footrests, buckle pedals, lower leg fixings, crank shortenings, pendulum pedals, shift aids, various grips and saddles, backrests, belts and much more. Customers receive a written offer from us for the tricycles in question.