2. How do you help customers who are looking for a Van Raam bicycle?
An appointment can be made by telephone or online. We also give spontaneous adivce. An appointment usually last about 1 - 1.5 hours and takes place both inside and outside. We also offer test rides in the familiar surroundings of your home. During the test ride, we assemble all options that are requested, this is always possible thanks to our flexible workshop.
Sometimes bicycles are ordered on the day of the test ride, sometimes with a delay, then by phone or by e-mail. Customers sometimes come a second time and order then. We pass on the order confirmation from Van Raam and the delivery week. We contact the customer when the bike is assembled in our shop and ready for delivery. A delivery date is agreed, or the customer collects his order directly from us. We also have various Van Raam bicycles in stock.