5 questions for an account manager at Van Raam - Video

1. Can you introduce yourself?

"My name is Richard Arnoldus. I am 50 years old. On September 1, 2020, I started at Van Raam as an account manager for the Netherlands. We have a whole sales team with colleagues where we serve the market both in the Netherlands and internationally. As a representative for Van Raam, my role is to speak to the dealers, the rehabilitation market, the WMO (Social Support Act in the Netherlands) suppliers and the rental market."

2. What makes it interesting to work at Van Raam?

"Wanting to help each other, learn from each other. Van Raam is super innovative, it is a very dynamic company. There's so much going on, it's a technical company with a lot of high-tech. And it's just very helpful, a great product to make people happy who have not been mobile for a long time and eventually, after coming into contact with Van Raam, can ride a bike again. And that's great!"

3. What is a common prejudice about your work?

"A prejudice of my work can be that people sometimes think 'ah, he's just driving around in his van doing his thing'. That is true, of course. You do a lot of driving around, but you also visit a lot of customers. Customers who have questions about a bicycle, customers who have questions about a product. In the end, you're just on the road a lot and visiting a lot of your customers to help them and provide them with our products."

4. What is your most memorable Van Raam-moment? 

"Yes, the most memorable moment was actually during a test ride. I went to a test ride on location with a VeloPlus and with a customer who is no longer mobile, who is bound to a wheelchair, and who ended up having such a wonderful experience that he became so happy after the carer had gone cycling with him, that I even had to wipe away a tear, because of the moment of happiness he had. And yes, that was a very memorable moment. 

I also find the growth that Van Raam has achieved and the investments that go with it very memorable. And yes, the entire management team with Jan-Willem, Ronald and Marjolein taking the lead in this. Yes, that's great. I find that memorable too."

5. What is your favorite Van Raam bike?

"As indicated, the VeloPlus. Look, the VeloPlus. My bike when it comes to helping people get mobile again who can't do it by themselves. Fantastic means of transport."