Customer experience Thuja tricycle - Loes
For forty years, Loes did everything by car. When she retired, she wanted to get out on her bicycle again. However, she did not feel stable enough on a two-wheeler. During a test ride at vanRaam, she was one of the first to try the Thuja tricycle, and she knew for certain: this is her bike.
Back on the bike after forty years
A busy job, children and rheumatism meant that cycling simply did not happen for Loes for many years. “I did not feel stable enough on a two-wheeler, and I could not walk far either. As a result, I did everything by car, even when I only had to go a few hundred metres down the road.” After retiring, she wanted to cycle with her husband. “But I also simply wanted to be able to cycle to the hairdresser or to a restaurant again.”
A test ride on the prototype
Through her dealer, Loes visited vanRaam in Varsseveld for a test ride. She first tried the Easy Rider, but she was not yet entirely convinced. She was then allowed to ride the prototype of the Thuja, a tricycle with two wheels at the front and one at the back. “I was sold straight away. On the Thuja, I sit just as high as my husband, I can see exactly how wide I am, and my bike also looks really lovely.”
After the test ride, Loes had to be patient until the bike was launched. In August 2025, the time had come: her own Thuja was ready.
The first Thuja tricycle in the Netherlands
Loes was the first person in the Netherlands to receive the Thuja tricycle. We of course made a special occasion of it: our account manager Jorne, personally delivered the bike to her. Complete with cake, of course.
Watch the video to see how Loes takes her first ride on her own Thuja.
Loes receives her brand-new vanRaam Thuja: the very first delivery!
"The Thuja has given me my freedom back"
By now, Loes makes all her short trips by bike: to the beautician, to do some shopping or to visit friends. “My favourite button is the starting aid. When I’m at a level crossing, I press the button and I’m off again in no time.”
She also likes the two front wheels. “I can see exactly whether I can get past a bollard. I never have to dismount.”
At first, she had to get used to cycling. With a small mirror on the bike and by taking her time, it got better and better. She now rides trips of ten to twelve kilometres, and her goal is twenty. “In my own area, I have discovered all sorts of new places and lovely cycle paths.”
Loes - the Netherlands
Bike: Thuja tricycle
Pros & cons
- You can see exactly how wide the bike is
- The starting aid makes setting off from a standstill easy
- You sit just as high as your cycling partner
- Getting used to cycling takes a little time at first
Want to share your experience?
Feel free to send us a nice picture of your vanRaam bike along with an explanation.