Customer experiences

Customer experience Twinny Plus e tandem - Liesbeth and Nico

Avatar customer experience Twinny Plus e tandem vanRaam Liesbeth and Nico
10 / 10
Netherlands

We are Nico (80) and Liesbeth (77) Valk. Due to health issues, cycling became increasingly difficult, but with the Twinny Plus e tandem, we can safely and leisurely hit the road together again. This bike has truly given us back our freedom and joy!

Specifications
Twinny Plus tandem
Divisible frame, Pedal assist
200 km cycled
17 March 2025 purchased
Alan Kliffen Rijwieltechniek
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Continuing to Cycle Together

“We are Nico and Liesbeth Valk. Over the years, we have always cycled together, although it became increasingly difficult with time. Nico has had surgery on both knees, and I, Liesbeth, have an eye condition: retinitis pigmentosa (tunnel vision). Getting on and off our previous tandem became more and more challenging, and narrow bike paths were also a problem.”

Looking for the Right Solution

“Nico started searching for a tandem with a low step-through. During his search, he came across vanRaam. In January 2025, we went to the showroom in Varsseveld for a test ride. We were greeted warmly and received expert assistance. The advisor took plenty of time for us and really thought along with our situation.

We chose the Twinny Plus, a stable e tandem with a spacious, low step-through. An extra advantage is that the frame can be separated, so we can transport the bike in our van. This way, we can take the bike to different places. And the Twinny Plus even fits in our shed."

Customer experience Twinny Plus e tandem vanRaam Liesbeth and Nico

Because the bike has three wheels, it's very stable, and we no longer have to dismount. That gives me peace of mind, because now I'm certain that we can't fall over.

Liesbeth Valk

Safe, Stable, and On the Road Together

"At first, it took some getting used to, especially for Nico. But now we're enjoying it immensely and have already cycled quite a few kilometers. It's going great!

For me, Liesbeth, this tandem is a huge boon. Because the bike has three wheels, it's very stable, and we no longer have to dismount. That gives me peace of mind, because now I'm certain that we can't fall over. Getting on and off is also effortless now. I completely mastered steering after a few hours of practice. That's very important for my brain and gives me a lot of confidence."

Excellent Service and Maintenance

"We purchased the Twinny Plus from Alan Kliffen, our vanRaam dealer. We are also very happy with his service. He takes care of the maintenance of our e tandem.

We are incredibly happy with our bike. Cycling is going well again, safely and with joy. We give the Twinny Plus tandem a solid 10!

Thank you very much for the wonderful bike and the great help."

Liesbeth and Nico Valk – Oudorp, Netherlands
Bike: Twinny Plus e tandem

Pros & cons

  • Friendly and knowledgeable assistance
  • Spacious and low entry
  • Divisible frame making it easy to transport

  • Stable bike
  • We no longer need to dismount
  • Good service from the dealer

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