Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
Van Raam is a Dutch producer of unique custom bikes. Want to know more about our company or special needs bikes?
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When a new motor or controller is installed on a Van Raam bicycle it must first be installed and tested. As the service of a dealer is very important to ensure the mobility of the customer, Van Raam gives in this video and article a detailed instruction how to do this exactly and thus provide the best performance of the system for the customer. So in this article and accompanying video you will learn how you, as a dealer, can read and test new components.
Van Raam adapted bicycles can be bought from dealers all over the world. These dealers take care of the service and arrange the warranty. As a Van Raam dealer it is important to provide good service and to adjust the settings as necessary. Because this gives the customer the best possible service and performance. Do you want to know more about dealers and the different types of Van Raam dealers? Then read the article "Find a Van Raam dealer near you". If you have any questions, you can always contact your dealer or contact Van Raam.Â
Watch the following video to see how you as a dealer can read and test new components such as controller and motor.Â
When a new controller or motor is mounted on a Van Raam bicycle, for example because you have not had an electric assist on the bicycle, they must be coupled together to give the best possible performance. They have to be coupled to each other, this is done during the "installation", which means during the connection with the Van Raam dealer tool. The tests ensure that the controller knows the engine through and through. As a result, the motor and the controller work together to give the best performance for the customer.
See below how you as a Van Raam dealer can install and test new components step by step.Â
Connect your bike as shown in the video "In 7 steps connect and read out Van Raam dealer tool".
Go to "Diagnosis" and go through all the tests step by step.
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Note: During the tests, the bike must hang freely from the ground.
During sensor test forward: here turn the pedals forward to perform the test.
To perform the sensor test backwards: here, turn the pedals backward to perform the test.Â
For the rest of the tests you only need to click on the test. They will then be executed automatically. Here you do not need to perform anything else manually on the bike.
As soon as a test is successfully completed, a green checkmark will appear.
Would you like to learn how a Van Raam dealer can connect and read out a Van Raam bicycle with the Van Raam dealer tool? Find out in the article and in the accompanying video by clicking the button below.
From time to time it happens that customers need different settings in the pedal assistance, depending on the disability and needs. Do you want to customize support modes in the dealer tool? To change and duplicate support modes, your bike must be connected to the Van Raam software. Learn how you can duplicate and customize bicycle support modes, programs, in the article and video by clicking the button below.
In this article "Connect your adapted bike to the Van Raam e-bike app" and video you will learn how you as a Van Raam bike owner and also as a dealer, this can be relevant for service services, can connect an electric Van Raam bike to the E-Bike App.Â
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As a dealer, service is an extremely important factor. From time to time it happens that customers need different settings in the pedal support, depending on the disability and needs. Learn in this article how you as a dealer can customize bicycle support modes and duplicate them.
Making a test ride with a special needs bike is very important. Everyone has different needs and preferences. During a test ride at Van Raam you will be helped by a technical advisor and you can try out a bike. It is also possible to test a special needs bike at some Van Raam dealers. Read more about testing a Van Raam bike here.
The Van Raam bike/e-bike app is a free app for the smartphone. Learn in this article how you can connect an electric Van Raam bicycle to the e-bike app, as a Van Raam bicycle owner and also as a dealer, this can be relevant for service related support tasks.
We are happy to assist you! Please check our contact page or contact us directly using the options below.
