Van Raam eBike App

How to install and use the Van Raam app?

From 1-11-2018 there is a new Van Raam eBike app. If you already used the app before, it is important to remove the old app and download the new eBike app.The old app is no longer supported from this moment on and it is therefore important to download the new app. In the event of future changes, the update will take place in the new Van Raam app.

What do you have to do now, one-time only?

• Remove the old Van Raam E-Bike app from your phone.

If you already had an account with the old Van Raam app you do not have to create a new account, you can log in with your current login details.
 

Step 1: Download the Van Raam eBike App

The Van Raam dashboard application is available for Android (Google) and iOS (iPhone/Apple) and available for download from the Google Play Store or Apple App Store.

From 1-11-2018 there is a new Van Raam E-Bike app. If you already used the app before, it is important to delete the old app and download the new E-Bike app.

Step 2: Register before usage

After downloading the Van Raam app, you must register in order to use the app. Open the Van Raam app on your smartphone and you can register with the frame number of your Van Raam bicycle and your email address.

Step 3: Log in to the Van Raam App

Once you are registered, you can log in with your email address and a password of your choice.  

Step 4: Choose the right bicycle

When you are logged in, you can use the menu button on the app (three horizontal lines) to choose a bicycle where the app connects to. By entering the correct frame number the corresponding bicycles are shown and can be selected. Please note that the bike must be nearby and the electric motor must be switched on.

Step 5: Enjoy cycling with the Van Raam App

Once a connection to the bicycle you selected is made under "bicycle selection", you can start cycling with your Van Raam bicycle and the Van Raam app.