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Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
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vanRaam is a Dutch producer of unique custom bikes. Want to know more about our company or special needs bikes?
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Customer Experience Balance Low Step Ebike - Heinz Fels

After I fell twice with a traditional two-wheeler, I switched to the Balance low step ebike. I have had this bike since 2022 and I am very enthusiastic about it. Here you can read more about my experience with the Balance.
Who am I?
Heinz: “I am 67 years old and live in a suburb of Mönchengladbach in Germany. I have been retired for four years, after working for more than forty years in social housing. What makes me happy is our lovely house with a small garden, my curiosity for new things, and enjoying writing and reading. In addition, cycling and being active is a big hobby of mine. I love going out into nature. However, I am definitely a fair-weather cyclist. In the city, I use my bike for small errands, or to cycle to the library or for a doctor’s visit.”
I think it’s fantastic that vanRaam offers cycling solutions to help people with disabilities.
My Balance Low Step Ebike
“With my previous bike, a Riese & Müller Swing traditional two-wheeler, I fell twice. I wanted to avoid a third time, so I started looking for bikes that could help prevent accidents. That’s why I chose the Balance low step ebike. I bought it in February 2022 and since then, I have never been in an unsafe situation again! I tried out the Balance on the test track at vanRaam in the Netherlands. I think it’s fantastic that vanRaam offers cycling solutions to help people with disabilities.
I chose the Balance because of its special design. You can always keep both feet on the ground thanks to the low step and the position of the saddle. A former colleague once said: ‘What a funny bike you have!’ I told her that the bike and I found each other. After that, I explained the special seating position to her. She was also very enthusiastic.
My bike is equipped with electric pedal assistance with a front wheel motor and SmartGuard tyres. The technology of the low step ebike has worked perfectly so far. The workshop at Dreirad-Zentrum Tönisvorst carries out maintenance every two years. I also bought the bike there. Because our region is quite flat, I usually cycle in eco mode. This gives me a range of about 100 kilometers with the battery. I don’t experience any limitations because of the battery. By now, I have already cycled about 4,600 kilometers with the Balance. I am very positive about the Balance and I give it a 10!”
Heinz Fels – Mönchengladbach, Germany
Bike: Balance low step ebike

Pros & cons
- Always able to keep your feet on the ground
- Low step-through
- Low center of gravity
- High weight of the bike

Want to share your experience?
Feel free to send us a nice picture of your vanRaam bike along with an explanation.